Return Policy

Unopened Products

You can return unopened item(s) within 30 days of the purchase date for a full refund. Your item must be in its original unused or unopened condition to be returned. Refund amount will only be for the product cost, shipping charges are non-refundable. We do ask that the customer covers the return shipping costs and items must be returned within 30 days of the original purchase date. *Only Valid to U.S. Customers*

Opened Products

You can return opened item(s) within 30 days of the purchase date for a 50% refund. The 30 day money back guarantee is valid only once per product and twice per customer. All returning items must be less than 20% used to qualify for a refund. Refund amount will only be for the product cost, shipping charges are non-refundable. We do ask that the customer covers the return shipping costs and items must be returned within 30 days of the original purchase date. *Only Valid to U.S. Customers*

Please email customerservice@innosupps.com before sending in your order for a return or a refund.

*All sales are final and no refunds will be issued on orders with promotional codes over 20% or promos for free shipping.*

Return Products To The Following Address:

ATTN: INNO SUPPS

1000 N Green Valley Pkwy. #440-620

Henderson, NV 89074

Returns will not be initiated until we receive your order returned in full to our address at 1000 N Green Valley Pkwy. #440-620, Henderson, NV 89074. Refunds will be made only to the credit card used for the original purchase. Please allow 7 business days for the refund credit to appear on your statement.