You can return unopened item(s) within 30 days of the purchase date for a full refund. The 30 day money back guarantee is valid only once per product (even if you choose another flavor) and twice per customer. Your item must be in its original unused or unopened condition to be returned. Refund amount will only be for the product cost, shipping charges are non-refundable. We do ask that the customer covers the return shipping costs and items must be returned within 30 days of the original purchase date.
Return Policy
Unopened Products
Opened Products
You can return opened item(s) within 30 days of the purchase date for a 50% refund. The 30 day money back guarantee is valid only once per product and twice per customer. All returning items must be less than 20% used to qualify for a refund. Refund amount will only be for the product cost, shipping charges are non-refundable. We do ask that the customer covers the return shipping costs and items must be returned within 30 days of the original purchase date. *Only Vallid to U.S. Customers*
Please email customerservice@innosupps.com before sending in your order for a return or a refund.
*All sales are final and no refunds will be issued on orders with promotional codes over 20% or promos for free shipping.*
Return Products To The Following Address:
ATTN: INNO SUPPS
1000 N Green Valley Pkwy. #440-620
Henderson, NV 89074
Returns or exchanges will not be initiated until we receive your order returned in full to our address at 1000 N Green Valley Pkwy. #440-620, Henderson, NV 89074. Refunds will be made only to the credit card used for the original purchase. Please allow 7 business days for the refund credit to appear on your statement.
